De Mûelenaere Oncology > Visitor Policy



The health and safety of our patients and staff is our top priority. We are closely monitoring this situation and have plans in place. Our staff is highly trained at screening for and managing infectious diseases.

People with cancer often have weakened immune systems. Having a weak immune system makes it harder for the body to fight off diseases, so it's important for people with cancer and their family members to closely follow steps to protect themselves, especially when it comes to frequent handwashing. We recommend you speak with your doctor if you have concerns about your risk for COVID-19 being higher as a result of current or past cancer treatment.

Dear Patients and Visitors,

In response to the legislative changes of the disaster management act, we have reviewed our visitor policies with a focus on maintain health and safety practices to safeguard our patients and workforce.

We are enacting the following changes to our visitor policy across our cancer centres, in all settings and locations, effective immediately:

  1. For New Patients to our practices: we understand that a cancer diagnosis is an emotional and physical journey. We encourage of patients to have family/loved ones to attend the initial consultation with them. We do ask that you limit the number of persons joining you to ensure the health and safety of all within the practice.
  2. If you are on routine follow up care, we will be conducting your follow up consultation in person. We are limiting the number of visitors and/or people coming in with patients to 1 per patient, with limited exceptions.

Any visitors showing cold or flu-like symptoms (fever, cough, difficulty breathing, sore throat, body aches, or chills) should not come into contact with the patient, and we ask the patient to make alternative arrangements for visitor support.

If the patient has flu like symptoms, they must wear a mask when attending appointments and treatments at our practices. They must inform the care team prior to arrival and update them of the health concern.

Screening in no longer required on arrival at our practices, however, please remember to follow the infection prevention controls that remain in place, such as hand washing and sanitisation.

We appreciate your understanding and adherence to our visitor policy. We will continue to make adjustments to policies and procedures as needed so that we can maintain excellent care for our patients.