De Mûelenaere Oncology > Request an Appointment

Request an appointment


That much-needed peace of mind that you're in good hands is exactly what you will enjoy when you become a patient of DMO. This is because you are at the heart of everything we do... and how we do what we do.

Once your primary specialist, the medical professional who has diagnosed you, has referred you to DMO, we make it our business to streamline the process for you as far as possible. To this end, your first meeting with one of our consultants is critical. Following an in-depth discussion with you, the consultant will design a care plan especially for you that takes all the elements of your treatment, as well as cost, time and planning into consideration.

Ultimately, we aim to minimise stress and discomfort for you. Thus, we adhere to clinical best practice protocols and place you in the epicentre of our patient-centric care model. We also implement cost-effective care management strategies.

Once you have read the appointment preparation advice, or the Your questions answered page, and you still have a question that remains, please call one of our M.A.C. (Medical Administration Clerk) consultants at one of our centres near you, and they will gladly assist.

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How to Prepare for your appointment

Your DMO team will need to review any tests, procedures or treatments that you have had. Please make the following available to our team in advance of your first appointment:

This report analyses the tissue samples from the tumour(s) that were taken at your biopsies or surgical procedures.

  • If you have had more than one biopsy or surgery, please be sure to get the reports for each of these procedures.
  • The doctor who performed the biopsy or surgery is most likely to have this report.
  • If you are unable to find a report - don't worry - we have a specialised team that is trained to recover reports and investigations rapidly.

These are tests that have been taken to produce images of the tumour(s). The images may be on disc or on film. Examples include x-rays, CT scans, MRIs, PET scans and bone scans.

  • Call the hospital where the images were taken.
  • Ask if the images are available on disc. If not, then ask for the actual films.
  • Also ask for copies of the written reports for each test.
  • If you need help, call the doctor who ordered the tests. He or she may be able to get these images for you.
  • Again – don’t worry if you cannot get hold of all your x-rays. Our team will assist you wherever possible.

This is a description written by your doctor detailing your condition and general medical history, as well as the treatment you have received.

Please get medical summaries from your doctor(s) if:

  • You have started cancer treatment before coming to DMO. Call the doctor who treated you and ask for a written summary or a copy of your records.
  • You have ever seen a cardiologist or other doctor for a heart problem. In addition to the summary, ask for results from all recent tests you have had, including, for example, stress tests and echocardiograms.

Please be sure to bring a list of all medications that you take, including those prescribed by doctors and those that you buy over the counter (vitamins or herbal products). If you are unable to do so, please bring the labelled bottles or boxes with you to your consultation.

The list should indicate the following information:

  • The name of each medicine.
  • The dose you take
  • How often you take it

This information is critical in ensuring that you get the correct treatment at all times. Please keep it with you for all consultation throughout your treatment and at all follow up consultations

We will need to know your medical aid name as well as who is the main member, which option you are on, and the membership number. We will also require proof of membership, so please be sure to bring your membership card or a letter from the scheme. This helps with authorisation checks and submission of your treatment plan at appropriate stages.

  • Bringing written questions that you’ve thought of before the visit.
  • Bringing paper and a pen so you can take notes during your appointment.
  • Arranging for a friend or family member to come with you. You will receive a lot of information during the appointment and it’ll be helpful to have someone else with you to listen and take notes.

To make an appointment, please complete and submit the above online fields and a DMO consultant will be in touch with you to confirm your appointment.