That much-needed peace of mind that you're in good hands is exactly what you will enjoy when you become a patient of DMO. This is because you are at the heart of everything we do... and how we do what we do.
Once your primary specialist, the medical professional who has diagnosed you, has referred you to DMO, we make it our business to streamline the process for you as far as possible. To this end, your first meeting with one of our consultants is critical. Following an in-depth discussion with you, the consultant will design a care plan especially for you that takes all the elements of your treatment, as well as cost, time and planning into consideration.
Ultimately, we aim to minimise stress and discomfort for you. Thus, we adhere to clinical best practice protocols and place you in the epicentre of our patient-centric care model. We also implement cost-effective care management strategies.
Once you have read the appointment preparation advice, or the Your questions answered page, and you still have a question that remains, please call one of our M.A.C. (Medical Administration Clerk) consultants at one of our centres near you, and they will gladly assist.
Your DMO team will need to review any tests, procedures or treatments that you have had. Please make the following available to our team in advance of your first appointment:
This report analyses the tissue samples from the tumour(s) that were taken at your biopsies or surgical procedures.
These are tests that have been taken to produce images of the tumour(s). The images may be on disc or on film. Examples include x-rays, CT scans, MRIs, PET scans and bone scans.
This is a description written by your doctor detailing your condition and general medical history, as well as the treatment you have received.
Please get medical summaries from your doctor(s) if:
Please be sure to bring a list of all medications that you take, including those prescribed by doctors and those that you buy over the counter (vitamins or herbal products). If you are unable to do so, please bring the labelled bottles or boxes with you to your consultation.
The list should indicate the following information:
This information is critical in ensuring that you get the correct treatment at all times. Please keep it with you for all consultation throughout your treatment and at all follow up consultations
We will need to know your medical aid name as well as who is the main member, which option you are on, and the membership number. We will also require proof of membership, so please be sure to bring your membership card or a letter from the scheme. This helps with authorisation checks and submission of your treatment plan at appropriate stages.